Tata DOCOMO - Tata docomo people bluffed me and gave a connection to me.I am not satisfied.
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Complaint by: potlurinarendra on March 22, 2011, 4:25 pm in Mobile Service Providers

Dear All,

My complaint is that i am using the Tata Docomo services from past four months. I am not satisfied with their customer response. while giving connection their executive said that company is giving upto 2GB per month internet browsing free for 6months.But i am not avail of that internet services when i called for customer support first they said that our executive will come and solve the problem. They dragged or the issue for two months and now they are saying that there was a problem with their network and their technical people are working on that issue.

Conclusion: Finally the customer care people said that the problem which i am facing will be resolved in a month.


Thanks & Regards.
Narendra Potluri
********44
Vijayawada
Andhra Pradesh.

Complainant's Goal: I want my problem to be solved,and no other people were bluffed like me.
Complainant's Target: Tata DOCOMO
Complaint Location: India › Vijayawada
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3.
Fri, 01 Apr 2011 - Business Reply from - Tata DOCOMO (Tata DOCOMO)

Dear Narendra,

This is to inform you that as per checking with our concerned department, it has been found that you have selected 200 MB instead of 2GB


Thanks and Regards
Customer Care
Tata Docomo

2.
Tue, 29 Mar 2011 - Business Reply from - Tata DOCOMO (Tata DOCOMO)

Dear potlurinarendra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

1.
Tue, 22 Mar 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Tata DOCOMO on March 22, 2011, 4:25 pm