Respected sir,
Against Shopsclues Order no.# 48858285(Order dt.30-APR-2015),
I had raised a Request for Return/Replacement of Order
Vide no.# 2915646.on 19-MAY-2015 (Order Receipt date)
on same day of receipt of product(TV)under intimation of damaged
to the shopclue courier partner "GATI SURFACE",Rourkela
mob. no.0********06.
Since then , I have received,following Reply(Email)
from- ShopClues Support against Request no.2915646 (19-MAY-2015)
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May 20, 9:29 AM : By Arif - It usually takes 3-4 business days
May 23, 3:38 PM : Sandeep - allow us some more time
May 27, 4:22 PM : Upasana - allow us some more time
May 29, 4:42 PM : Upasana - allow us some more time
Jun 01, 5:28 PM : Upasana - allow us some more time
Jun 02, 7:02 PM : aman Ojha-allow us some more time
Jun 03, 4:01 PM : Arif - allow us some more time in order to expedite the process
Jun 04, 4:22 PM : Ratna D.- We have forwarded your concern to merchant
Jun 05, 2:53 PM : Upasana - will revert you with a resolution within 24 hrs time
Jun 06, 3:15 PM : Ratna D.- Reverse pickup has been scheduled
in next 6-7 business days.
Jun 06, 6:17 PM : Monica - we have arranged the pick-up
Our courier partner will picked up within 4-5 business days.
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Jun 05, 11:50 AM: Sima (C/o Supplier-3D Service.New Delhi,
Mob.+91-********97,Reverse picking is approved.
Once again, I request you to direct your courier partner
M/S GATI Surface,Rourkela for expediting reverse picking
and make arrange for refund of money ASAP.
For Refund of Bank Details:
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A/C Holder Name: ANIL KUMAR BARIK
A/C nO. : 101********
Name of Bank : State Bank of India,
Township Br.,Rourkela,Odisha-769005
IFS Code : SBIN 0002112
With Thanks and Regards.
ANIL KUMAR BARIK
House no. A -63, Sector-17
Back to Police Stn.
Rourkela , Odisha - 769 003
Mob.: +91-********34
Email: anil.barik@rediffmail.com