Matrix Cellular International Services Pvt. Ltd. - Seemless Service
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Complaint by: Rajesh Chandra on April 11, 2017, 1:22 pm in Telecommunications

I needed something to keep me connected with my family during my 3 months exchange program in Paris. Since my father uses a lot of these international sim cards for work purposes, he got one for me from Matrix. I was reluctant and of the opinion of buying one when I got there. But I guess, it was a wiser decision of actually carrying one from India itself. For the three months, I enjoyed seamless services, since I preferred using a prepaid sim card, I was using Matrix’ Europe sim. Traveled to some places with that and everything was hassle free. I knew exactly how much and where all I was spending. My parents were comfortable with the idea of knowing my number even before I flew out.  It turned out to be a win win situation for us all.

Complainant's Goal: Telling people about good services
Complaint Location: India

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4 months ago - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Dear Rajesh,

Thank you for appreciating our products and services. We deeply value your relationship with Matrix and are committed to providing you with the highest level of service simply because our customers deserve the very best. We look forward to your long term association with Matrix.

Regards,
Team Matrix