Complaint by
Consumer Complaints on July 17, 2011, 8:43 pm in Telecommunications
To
Nodal Officer - UP East
Dear Sir,
We the residents of Vishesh Khand, Gomti Nagar, Lucknow, UP demands that Airtel should think about providing their services to our area as well.
Airtel services are available till Shaeed Path, Vibhuti Khand but not to adjacent Vishesh Khand area, where as Vishesh Khand has maximum number of VIP persons, TCS employees and Students of Amity University.
We dont have any reliable broadband service provider in our area except BSNL which is as good as for nothing.
So please this expanding your area and provide us broadband services asap.
Thanks,
Dear Customer,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Dear Customer,
This is to inform you that your concern listed on 17 July 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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An email communication has been sent to Airtel UP East on July 17, 2011, 8:43 pm
9198530952 i want detail of this no.