Airtel Andhra Pradesh - REFUND OF FULL ADVANCE AMOUNT
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Complaint by: on November 18, 2013, 10:22 pm in Internet Related

CAUSES UNDUE DELAY IN PROVIDING SERVICES TO THE CUSTOMERS. FIRST THEY HAD COLLECTED MONEY OF RUPEES 49 FROM ME THROUGH ONLINE MODE AND ASSURED ME THAT THEIR EXECUTIVE WILL CONTACT ME WITHIN 48 HOURS AND PROVIDE ME ACTIVATION OF BROADBAND PLAN. BUT THESE TURNED OUT TO BE FALSE PROMISES, BROADBAND SERVICES ARE NOT ACTIVATED. I HAD MADE PAYMENT THROUGH ONLINE MODE BY USING CREDIT CARD FOR AN AMOUNT OF RUPEES 49 ON 14/10/2013. TRANSACTION REFERENCE ID FROM ICICI CREDIT CARD ON 14 OCTOBER 2013 IS ********2********326332. THE AMOUNT HAD GOT DEBITED BUT THERE IS NO SIGN OF AIRTEL PROVIDING ME THE NEW BROADBAND CONNECTION INSPITE OF SEVERAL EMAIL COMMUNICATIONS TO THEM. NOW CAN ANY RESPONSIBLE PERSON FROM BHARTI AIRTEL CORPORATE ORGANISATION RESOLVE THIS ISSUE OF WRONG CHARGES AND REFUND ME BACK MY FULL AMOUNT. TRANSACTION ID AIRTEL REFERENCE IS 1014548077. CAF NO IS ON HYDER00533737 PLEASE PROCESS MY REFUND OF RUPEES 49 IMMEDIATELY AND STOP HARASSING ME

Complainant's Goal: GETTING MY FULL ADVANCE AMOUNT BACK
Complainant's Target: Airtel Andhra Pradesh
Complaint Location: IndiaAndhra PradeshHyderabad
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