Rbunny E Retail Pvt Limited - Refund Money
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Complaint by: sanjoy574 on July 2, 2014, 1:52 pm in Online Shopping
I ordered a mobile phone, worth Rs 12,266, from the online retail store, Retailbunny.com, on 24th April, 2014 and made full payment. The website claimed same day shipping. But even by 26th May, 2014 they didn't ship the product and hence I cancelled it. They accepted the cancellation request immediately and their website showed "Refund" against my order. But even by 30th June, 2014 they have not returned my money. I have made numerous calls to their helpline, sent them mails and also contacted them via their online-chat, but everytime they have asked for a few more days to return the amount. From 30th June, 2014 I have not been able to contact them at all. I want that they immediately return my money back.
Complainant's Goal: Return my money back
Complainant's Target: Rbunny E Retail Pvt Limited
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