Airtel Chennai - recharge in airtel.
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Complaint by: sankar on June 25, 2010, 10:28 am in Telecommunications
dear sir.
in airtel recharge card and ec recharge balance amount s very low .they are told like we are providing the sms balance.its not important to all customer.most the customer recharge in sms card.but other networks give more recharge amount compare to airtel.so all the networks give same recharge amount ..its a trai rules.i think airtel did not obey the trai and indian government rules.i need the same recharge amount in all the networks.in this complaint only of airtel network.because now they only give low recharge balance amount(rs.10 talk time is 6.07) only.
Complainant's Goal: to increase the talk time in airtel similar to other networks
Complainant's Target: Airtel Chennai
Complaint Location: India › Tamil nadu
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Fri, 02 Jul 2010 Message from iComplaints.in Helpdesk
An email communication has been sent to Airtel Chennai on July 2, 2010, 1:55 pm
(Airtel Chennai - recharge in airtel)
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Vinay Chugh
Airtel Customer Service Team