Airtel Mobile Maharashtra - PROBLEMS FACED BY AIRTEL AND THEIR SERVICES
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Complaint by: jatin on May 12, 2010, 11:04 pm in Mobile Service Providers

Dear Sir / Madam,

I had got my pre- connection activated in the year January 2008 this card was purchased from Rahul Enterprises & a VIP No: 99870 07007 was given for which the payment was settled in cash. After a month M/s Frontline Sales called up & suggested me the plan (Bonanza Plan-199) for which I had agreed & according to them submitted my documents along with the sim-card to the office to change it from pre- to post-, plus paid the activation charges, & not just for 3 to 4 days of usage, my post-paid connection was terminated without even intimating me or giving me any prior notice.

On asking them I came to know that one of the Airtel company owner was holding the number & all the database records which got later replaced & also the plan was converted back to pre- from post- # . But to you understanding I have the original bill copy from the Airtel Company where it states that I was the legal owner of that number & also address given to them.

For this I feel it’s totally illegal, that the big company like Airtel can do such a blunder with there customer …. Please sir, I need the justice. As Customer I won’t bear the loss it’s not my fault? It’s been more than 3 years I haven’t got any justice so please help me out & solve the matter as soon as possible.

I am looking forward to the positive reply. Hope would get the justice soon.




Jatin Gori
Mob : 97735 25963 / 99309 95555

Complainant's Goal: PROBLEMS FACED BY AIRTEL AND THEIR SERVICES
Complainant's Target: Airtel Mobile Maharashtra
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
2.
Thu, 13 May 2010 - Business Reply from - Airtel (Airtel Mobile Maharashtra)

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay chugh
Airtel Customer Service Team

1.
Wed, 12 May 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Mobile Maharashtra on May 12, 2010, 11:04 pm