Tata Motors - Problem with centre locking of Vista Tata
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Complaint by: IMRS on July 14, 2010, 5:27 pm in Cars Parts and Vehicles

Dear Sirs/ Madams,

There are some very serious issues/flawas/ breaches related with centre locking of Tata Indiaca Vista Aura Abs.

Centre locking with ABS AURA, is not working properly. Tehre is no sound or
buzzer with it to warn against any authorised entry.
With my experience of pre driven Cars I have not seen any centre locking
with such loose features.
1. You can open any gate left, right or dicky without opening centre
locking. (as in all the centre locking if you open any gate manually the
centre loking will raise an alarm either with sound or with blinkers).
2. In ABS AURA If you open the left gate manually then centre loking closing
feature will not work .( you need to open all the gate first and then
locked).
3. How can I change the horn without deffecting my warranty/ gurantee terms
in the same. ( the current horn is not making enough difference on the
highway).

Since It is very serious issue which always keep me tensed and uneasy and I am not able to leave even a pen in my car and just wodering everytime for the same. Since you can open the car from dicky or left side even without unlocking through centre locking and car dose not gives any warning or light flashing. I an not able to understand the meaning of pre fitted centre locking with it. As your service people are not able to solve the problem someting must be done from the parent company.

I wish that the TATA will keep its promise to make the customer Happy as I am still believing that I have not made any bad decesion by choosing TATA over other brands.

Regards

Rakesh

Complainant's Goal: I want the probem resolved on urgent basis
Complainant's Target: Tata Motors
Complaint Location: IndiaDelhiNew Delhi
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2.
Tue, 27 Jul 2010 - Business Reply from - Customer Care Executive (Tata Motors)

We are in receipt of your email .

We would like to request you to send us following details so as to enable us to take up the matter with concerned office,

Your Tel. No.:

Address :

Car Regn. No. :

Date of Purchase:

Selling Dealership:

Car last attended at:

Awaiting your details. Assuring you best of our services.

Thanking you
For Tata Motors

Customer Care Executive
Mumbai

1.
Wed, 14 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Tata Motors on July 14, 2010, 5:27 pm