POOR SERVICE IRCTC-IRCTC Indian Railways- iComplaints.in

IRCTC Indian Railways - POOR SERVICE IRCTC

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Complaint by: kiran singh on February 23, 2010, 5:45 pm in Indian Railways

Respected Honable Rly Minister
Mamta Banarjee

We, Goldchip Travel, Ahmedabad requesting to provide best service from IRCTC. At presently IRCTC providing very Poor service in both case like Online Railway Ticket Reservation and Catering Service.

As per Railway record everyday Railway Earning is growing high through IRCTC but think that they (IRCTC) are providing very poor service for public. That means IRCTC only motive to earning Profit only.

At everyday morning when we going to book TATKAL TICKET the IRCTC server go to HANG then how we get Confirmed Ticket .We have more complain to IRCTC but there is no body take action in this respect. Ticket we get in Confirmed or Waiting List , IRCTC always take their Service Charge, so in every angel show IRCTC is in profit.

They also very bad food service in Running Train, you may check like in 2833/2834 , 2905/2906 any many more. Recently more people suffered from Food Poison in Rajdhani Exp.

Above I have mention Simple problem against IRCTC but there is more and more problems in IRCTC so please go into deep and solve the problem. Without your personal inter- fare this problem never solve.

So, please.........please.........please........we request you Madam please take a quick and Favorable Action in this respect.

We aspect you will take a quick action in public requst .

our IRCTC agent login id :itzc7922

THANKING YOU

PATHIK B SHAH / KIRAN SINGH

GOLDCHIP TRAVELS & INFOCOM
676/36 DHANLAXMI MARKET
REVDIBAZAR , AHMEDABAD-2
91+********03 / ********94
79-22161137

Complainant's Goal: POOR SERVICE IRCTC

Complainant's Target: IRCTC Indian Railways

Complaint Location: India › Gujarat › Ahmedabad

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Recent Comments

3.

Tue, 18 Jan 2011 sayyed reshma

I support this complaint. 18/01/2011 i was booking 90 day opening ticket from irctc.co.in but irctc service was unAvailability at 08.00 am for 2 min 90 day ticket after 2min ticket was WL no agent login after 09.00am were ticket had gone

2.

Thu, 04 Mar 2010 - Business Reply from - IRCTC (IRCTC Indian Railways)

Sir,

Thanks for the complaint sent by you. We are sorry for the same, But I request to you to kindly send us complete detail of your journey i.e. PNR Number, Station from and Station To, Date of Journey, Class, seat ,coach no.,address & contact details. so that we can chase the matter.

Central Control
I.R.C.T.C.

1.

Fri, 26 Feb 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on February 26, 2010, 9:00 pm

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