Videocon Mobiles - Poor Service ..pathetic..
Contact Complainant     2261 Views     Report Spam  
Complaint by: Ashu on May 10, 2011, 10:00 am in Telecommunications

I have bougth 1 videocon mobile model no. VC1424 3 months ago for the purpose of CDMA+GSM. As my CDMA mobile was not working properly so i purchased this 1 for 4600/- But after one month it got some problem showing error " Bad Contact Charger" for which i submitted it in Videocon service centre in Shimla(Eline computers hans kutir Khalini Shimla). The service of videocon is so much poor that i recieve my handset after 25 days repaired..but as there was no charging in mobile i was not able to check the handset that it is working. When i switched on it.. the CDMA function was not working..i called customer care..they suggested me to go to service centre..And i again visited service centre and Deposited my Handset on April 9 2011, at 3:15 PM in the same service centre in shimla. And also logged a complaint at customercare got call ID - EL1-VG-11-0075756-DW. and till date after 1 month and 1 day i have not got my handset repaired...Due to this My number remained switched off for 2 continuous days..and due to that i suffered a lot of loss in my work........
....I want fair justice ...Do keep your handset...give me my money back....as i have only used...just one month this set and rest of time it remained in Service centre...........not repairing,......not replacing........
..................Now i don't want this ridiculous handset...do refund my money....so that i can purchase another good Company's handset for my cdma connection....

Mentally harashment and loss of opputunities.

Ashwani kumar
Shimla
09218545651

Complainant's Goal: I want my money refund.......instead of poor service with this phone
Complainant's Target: Videocon Mobiles
Complaint Location: IndiaHimachal PradeshShimla

Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
3.
Sat, 14 Jul 2012  SAPNA

After fuel expenses Delhiites to pay 26 percent more for electricity from July 1.
When everything is getting so pricey, would you prefer to choose public transport to save money?

2.
Thu, 08 Dec 2011  Pradip Kr. Das

I have also purchase V1655 mobile through Home shop 18 , but after 4 month the charger is not working , the complain was given to servicing center on Oct 2011 at Guwahati, but still now i have not recd the cable, now mobile is sleeping for last 3 month & my money got total waste. I was totally fed up with the service of Guwahati customer care, in future i will suggest all my relative , friends neighbor hood not to purchase your company mobile.

1.
Tue, 10 May 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Videocon Mobiles on May 10, 2011, 10:00 am