Hero Honda Motors - Poor quality parts and MIS BEHAVE/ arguments byAFTER SALSE service agency
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Complaint by: Varma on October 9, 2010, 9:45 pm in Cars Parts and Vehicles

Sir, my motor cycle Hero Honda Splender Plus Chasis No MB LHA 10EEAHF23949 and Registration No TN-18-C 8525 purchased from Saravana Motors Gummidipoondi, Trivellore Dist, A Sub dealer of SARTHY BIKES, THIRUVALLUR, TAMIL NADU. on 13 Jul 2010. My motor cycle covered 2550 KM only and it is under waranty period. I found that, the petrol (fuel) is leaking from the tap (ON-OFF-RES) knob continuesly. I complained the same in the above dealer (Saravana Motors) on 09-10-2010. The technical representative Mr Hussain, refused to attend the defect and argued that, the waranty cover is only ment for engine and not for other parts of the bike. The defect is due to poor quality/workmanship of the tap manufacturars side. The second defect is, the spokes of both wheels are loose. for the both defects he refused to repair and argued to take out your motor cycle and repair by paying cash from others mechanics. It is very very shame full to very highly reputed Hero Honda Motors due to irresponsible sales and service persons. I request your intervention in this mater and instruct the dealer to rectify the defect at the earliest please.

Complainant's Goal: Instruct the dealer to rectify the defect under warranty.
Complainant's Target: Hero Honda Motors
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
3.
Mon, 25 Jun 2012  mithalal prajapat

mene splendour pro dt 14-2-12 ko liya tha
aaj dt 25-06-2012 ko 950 km chali hai mene do bar service karaya hai meri bike avrege 35 per km de rahi hai ek bar avrege bhi set karvaya magar kuch bhi farak nahi hai so hame kya karna hai suchit kare
chassis no.MBLHA10ADCHA73648
MY MOBILE NO.********19,********01

2.
Tue, 14 Feb 2012  firoj ahmed

hero honda bike parts of shokkar very pour so chek it

1.
Sat, 09 Oct 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Hero Honda Motors on October 9, 2010, 9:45 pm