I am a resident of shanti nagar locted in Avadi , Chennai - 62. There is a Airtel tower around our vicinity. Inspite of that the airtel users do not get proper or no signal.
Phone calls get disconnected while conversation. Internet is not accessible due to no network.
Many have logged complaint to airtel service centre. but no action was taken.
I request Airtel service to look in to this matter or airtel may have to lose its customers.
pl send address and name for your airtel number ********19, this number is over distubing me in untimes.
Dear Rodrick ,
This is to inform you that your concern listed 06 Jan 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Kumar
Airtel Customer Service TeamÂ
An email communication has been sent to Airtel Chennai on January 6, 2011, 2:32 pm
Dear Rodrick ,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards,
Rakesh Ranga
Airtel Customer Service Team