Complaint by
sahil9211 on June 21, 2011, 11:05 am in Online Shopping
I have been buying products from fashionandyou from the last 6 months and i have placed more than 200 successful orders...But from the past 1 month they have blocked me from there FB page because i hv been writing my concerns which were not solved by their cc executives...Still i am facing problems with my orders but no solution is provided..They really dont care about their customers...Various order nos in which i am facing problem are-
466888 466896 487939 355135 364988 422170 487984 389525 341362 359312 355588
Sahil Arora
An email communication has been sent to FashionAndYou.com on June 21, 2011, 11:05 am
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Dear Sahil Arora,
Apologies for the inconvenience caused from our side. Please find below the status of the orders mentioned by you.
order number 466888: store credit of INR 1025/- will be active in next 24 hours.
Order number 466896 : order dispatched on 17th June with AWB no. 585969398844.
Order number 487939 : order Re-dispatched on 21 june with AWB no.58597370532.
Order number 355135 : Return is initiated and refund will be processed after validating the product.
Order number 364988: products are released in inventory so unable to re-dispatch them again.
Order number 422170: we will re-dispatch the order once the product is back to our warehouse.
Order number 487984: we can not refund the invite friend voucher used against this order as the order was cancelled by you.
Order number 389525: we will re-dispatch the order once the product is back to our warehouse.
Order number 341362: we will re-dispatch the order once the product is back to our warehouse.
Order number 359312: Invite friend vocher of INR 1000/- will be active in your account in next 24 hours
Order number 355588: store credit of INR 740/- will be active be active in next 24 hours.
For any further queries about order status, please send a mail to suport@fashionandyou.
Thanks and Regards,
Fashionandyou Support.