Home : Telecommunications Complaints
 

TATA Indicom - Not Satisfied With The TATA Photon+ Service

Complaint by Rohit on January 1, 2011, 7:22 pm in Telecommunications

I had taken a Tata Photon+(No-9246240758) connection on 15th November 2010. As i took the connection i faced a problem with the modem device and was replaced. Again on 16th December i registered a complaint for getting WORST speeds. In response i was told that there was server up gradation going in my area and i'll be getting low speeds till 31st December 2010. Even there was no change in the speed which i was getting. I was only getting a speed around 200-270 KBPS. On 1st January 2011 when i called the customer care, i was told that the speed which i am getting is a very good speed and they cannot increase the speed. When the advertisements claim it as 3.1 MBPS then how can the tell that only a speed of 256 KBPS is sufficient for me.

I am uploading the screen shot of the speed test which i had taken on 1st January 2011.


Rohit

Other Complaint Details
Contact Complainant     401 Views     Report Spam  

Complainant's Goal: Solve the problem
Complainant's Target: TATA Indicom
Complaint Location: India › Andhra Pradesh › Hyderabad
Complaint URL: http://www.icomplaints.in/not-satisfied-with-the-tata-photon-service-06609.html

Would you like to Comment on this Complaint?



Security Code
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy


Recent Comments
   

3.
Tue, 04 Jan 2011 - Business Reply from - Tata Indicom (TATA Indicom)

Dear Mr.Rohit

Greetings from Tata Indicom!

We have confirmed from concerned team that our Junior engineer has visited your place and installed the signal enhancer at your premises.

Hope, the issue has been resolved to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

2.
Sat, 01 Jan 2011 - Business Reply from - Tata Indicom (TATA Indicom)

Dear Mr.Rohit

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, we have registered your complaint vide docket number 248876351 and our technical team will contact you shortly.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

1.
Sat, 01 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to TATA Indicom on January 1, 2011, 7:22 pm

Subscribe To iComplaints.in
Similar Complaints
Recent Business Replies
  • airtelpresence - Dear Customer, This is to inform you that your concern..
  • Vodafone India - Hello Nilesh, Please share your current and alternate contact numbers..
  • airtelpresence - Dear Customer, This is to inform you that your concern..
  • ideacellular - Dear Sir, We tried to call you but the contact..
  • ideacellular - Dear Sir, We wish to inform you that on investigating..
  • airtelpresence - Dear Ganesh, This is to inform you that your concern..
  • ideacellular - Dear Sir, We sincerely apologies for the inconvenience cause to..
  • Nokia India - Hi, We have forwarded your concern again to the team...
  • Airtel Presence - Dear Deepti , We would like to inform you that..
  • Tata Docomo - Dear Kgiri, Kindly provide us your Tata DOCOMO number, your..
  • Tata Docomo - Hi Saurabh, We have received your complaint and we will..
  • Airtel Presence - Dear Saba Khan, We would like to inform you that..
  • Airtel Presence - Dear Deepti , This is to inform that your concern..
  • Patriot - Any fraud person can pay money to justdial and start..
  • Patriot - Any fraud person can pay money to justdial and start..
Popular Complaints