sir, i have purchased a whirlpool air conditioner .8 tonn from chabra agencies at25/04/07.After repeated complaints at job sheet on free services for frequent tripping of compressor your service enginneer Mr Monu always says the problem is due to voltage fluctuations instead of replacing it.
Now I has diposeted it in their service centre\" SHREYA COOLING CORPORATION complaint no LK0310010396 \"giving service charge Rs 400 today.Now they dont want to listen anything and asked for another Rs 1200 for refilling of compressor instead of replacing it against manufacturing defect in guarantee
Please look into that matter
thanks and regards
Yashpal Singh
********50
133/120 P transport nagar Kanpur
An email communication has been sent to Whirpool India Ltd on April 3, 2010, 10:51 pm
I support this complaint.
Whirlpool is worst in Services.
I feel they don't have support structure in place. They have deputed third party maintenance people who even i suspect are ITI certified.
They don't have escalation matrices.