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STAR CJ ALIVE - Non delivery of order after receiving complete payment online by STAR CJ ALIVE

Complaint by VIBHAV on September 9, 2011, 12:35 am in Telemarketing

Dear sir/madam,

I would like to bring to your notice about an open fraud company STAR CJ ALIVE.
I had ordered a sony ericcsson mobile online, by paying through internet banking,of Rs.4999/-
I have placed order on 14th August'2011.My order number is
2011-08-14-017834.
They promised to deliver it within 5-10 days,but even after 25 days they are not responding.
We have called them almost everyday, but they simply ignore by telling that they will contact within 48 hours, but they don't respond.
This has virtually led to harrasment where they have taken full money, and once they got money, they know that now its customer headache to follow them.This is a clear case of cheating.
Please help me in getting back my money plus penalty for this mental harrassment, so that they could get lesson, and does not repeat this to other innocent customer.
STAR CJ ALIVE contact details are:
Website: www.starcj.com
Phone no.: 01133555533, 01144074407

Thanks,

regards,
vibhav jaiswal

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Complainant's Goal: I want my money back plus penalty for mental harrassment
Complainant's Target: STAR CJ ALIVE
Complaint Location: India › Uttar Pradesh › Lucknow
Complaint URL: http://www.icomplaints.in/non-delivery-of-order-after-receiving-complete-payment-09527.html

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Recent Comments
   

3.
Tue, 27 Sep 2011  Aditya

Dear I dont think any sensible or educated person in this organization is available. I given a order of easy Mop "ORDER No. 2011-08-25-023767" but after one month not the product is delivered yet nor the your foolish customer care and system know how to solve the problem. Whenever i call (made more than 20 calls) the customer care girl always says they will arrange a call back in one and half hour but not even from your team of fools called me. I need my 100% money back. So do the needful as early as possible nor i have to file a complaint with Consumer forum. --Aditya Mathur

2.
Mon, 19 Sep 2011  Ashok Kumar

Hi,

Exactly same happening with me. I myself ashok living at 366, First Floor, Phase-4, Mohali, Pin Code 160059. I ordered a Canon Printer MP287 Mah on Aug 28 through online payment. But did not received order yet.
I spent the so much money on calling the customer care as well but nobody called me back regarding my complain.

Regards,
Ashok
Phone 946301256

1.
Fri, 09 Sep 2011  STAR CJ Alive

Dear Vibhav,

Apologise for the inconvenience caused to you. Will get your complaint looked into immediately.

Please give us a day to get back to you.

Cheers.
STAR CJ Team

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