TATA MOTORS
Ref : Tata Manza – Safire Aura ABS Road registration no : MH 02 BY 1456 Chassis no : MAT613234ALC08338 Engine no : 53787
Dear Sir
I purchased my MANZA safire aura ABS. manufactured by TATA in the month of April from M/S Speed wheel , Thane.
But within 2 months the Brake booster failed under very normal conditions. I was disappointed as I had to give my car to garage within 2 months of my purchase and only 1964 Kms of drive. All my beliefs about an Indian company car has been brought down as I had to face such a situation in a short span of my ownership of the car. To add to my woes M/S Bharti Motors, Jogeshwari (East) the Authorised service centre of Tata Motors has told me that I will have to wait for an Unlimited time as they say that the spare to correct the problem is out of stock with TATA motors & will take time (which they fail to give me any date).
I purchased my car for the convenience of my old parents who are suffering from arthritis. Also my wife is pregnant & due to deliver in this month. I am physically & mentally tortured by now.The car was purchased so that in any eventuality of emergency I would be able to use it. I believe that I made a wrong decision by buying a car from TATA, unless you prove otherwise.
I am absolutely DISAPPOINTED by the after sales service. I want a definite time by which you will repair the car which is under warranty.
I am forwarding this email to Mumbai Grahank Panchayat, The times of India , Auto Car India & Overdrive so that other potential buyers can make proper decision & not a foolish decision made by me just because I wanted an INDIAN MADE CAR & other popular blogs on MANZA.
If you think you can save me my worries, please contact me ASAP & solve my problem soon.
KANTILAL D. JAIN
********59
An email communication has been sent to Tata Motors on June 23, 2010, 1:00 pm
I support this complaint.
At the onset it is very disheartening to note that you are facing issues like these with a new vehicle. I am a tata vehicle owner too and have been having a lot of trouble with TATA Motors' service, spares, etc. and am looking at initiating legal action against them. If your problems have not been solved by TATA Motors, I would request you to kindly get in touch with me on my mobile no. ********43 so that we could work together and teach TATA Motors a lesson they will not forget.
I am a resident of Mumbai and have already spoken to a number of people who have been having a lot of issues similar to the ones you have been facing and are willing to join me in initiating legal action against TATA Motors.
Once I have your details and information about the problems faced by you, I can forward the same to capable solicitors and we shall initiate the legal action against TATA Motors.
Kindly be advised that all legal costs shall be borne by all participants equally and proportionally, hence you need not worry about spending a lot of money.
Also, if you know of other people, in Mumbai, kindly ask them to contact me and I shall be more than happy to help them out too.
Hope, you will join us in our fight against sub standard services and defective products from TATA Motors and teach them a good lesson, they will not soon forget.
Wishing you all the best.
Regards,
Sameer Shahani.
Mumbai.