Airtel Chennai - My Airtel prepaid number was disconnected without informing me.....
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Complaint by: shiavngi on June 11, 2012, 5:00 pm in Telecommunications

My Airtel prepaid number was disconnected without informing me.....

Hello All,

I was using an airtel prepaid ********99 more than one month, suddenly on 1—June-2012 they have disconnected my number.

When I called Airtel customer care to get the information they disconnected my phone because they don’t speak (Know)English & Hindi.

They want me to speak in tamil, they disconnected by phone 5 times because of the same reason.

How could any person get the help from the customer care?

Then I took the help of local persons to communicate my issue to AIRTEL CUSTOMER CARE REPRESENTATIVE, then he said my SIM is corrupted and need to take a new Sim but the when I went to airtel outlet , got the information that they have blocked my number permanently.

How could any company disconnect the number permanently without informing the consumer?

I need support in re-activating my Sim Back.

Complainant's Goal: I need support in re-activating my Sim Back.
Complainant's Target: Airtel Chennai
Complaint Location: IndiaTamil NaduChennai
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Mon, 11 Jun 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Chennai on June 11, 2012, 5:00 pm