IRCTC Indian Railways - Money not refunded by IRCTC in more that four months
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Complaint by: Raju on May 24, 2010, 2:01 pm in Government and Police

I had booked a ticket for Kolkata from New Delhi for 22nd January. That particular train got late for more than 20 hours. When I called IRCTC customer care nearly 10 hours before it departed I was told that chart has been prepared and the ticker can not be cancelled and suggested to go for FILE TDR option. I did that and it\'s now over 4 months I have not been refunded any money in spite of several follow ups.
Thus would request you to take a look at this mismanagement.

Attached is the ticket (FILE TDR) details.

Complainant's Goal: Money Refund
Complainant's Target: IRCTC Indian Railways
Complaint Location: India › Delhi
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Recent Comments
2.
Wed, 26 May 2010 - Business Reply from - IRCTC (IRCTC Indian Railways)

Dear Customer,

Please send us the PNR no. as we are unable to find the attachment, to assist you better in this regard.

Thanks & Regards
Sandeep kaur
care@irctc.co.in
www.irctc.co.in
011-23340000

1.
Mon, 24 May 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on May 24, 2010, 2:01 pm