MODEL: HTC EXPLORER
IMEI NO: 35********58409
I submitted my htc mobile at service center on 28th October 2013, and it’s going to be one month now. I called so many times at the htc service center, but every time they would say that within two days I would get my mobile phone, but I still have not got my mobile phone. When I told them that I will lodge a complain against them then they said that my mobile they have lost my phone and that they will give me another mobile phone. But I am worried that they will give me an old, used mobile because they have been lying from the day I submitted my mobile phone. I submitted my mobile because of some problems like auto switch off, touch problem, sensor not properly working etc. but when I got my mobile back, same problems were still there. So I am not satisfied with their services. In addition to that, they are not giving battery and charger with the new mobile and also not giving warranty with the new mobile. So I don’t want to use htc mobile phone any more. That’s why I don’t want a new mobile .I just want my money back as they lost my mobile phone and it’s completely their fault.