I had paid amount of Rs. 20265/- against order of Toshiba 32PB200 LED 32 inches TV HOM/ELE/TOS/4784 on 26 Nov 2013 at kaunsa.com (Mify Solutions Pvt. Ltd., SF 204,Singhal Tower,Sec-58,Noida, U. P. – 201301, India, T : +91 - 120 – 4835000, contactus@mifyslutions.com)
Ticket No is : Kaun/T188766/AFTDYK2WCN
When I am calling every day they told me, we will deliver the TV within 10-12 days. I wait for twenty days and kaunsa.com has been failed to supply the TV and they themselves canceled and changed the status as Refund is in progress.
I was called & email them daily to refund the same amount. They told me ur refund status is in progress†and we will process your refund within 7-10 working days and I received a mail on same day.
Till date I haven’t received the refund. I have called them daily, I listen their replies foolishly.
Till date not get refund.
Dear Sir,
Sorry for the inconvenience. This is to inform you that your concern listed 9 DEC 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at care@em.kaunsa.com and kindly mention your complaint number 412095 in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team