ICICI Bank Limited - mentally harassed by the ICICI bank credid card cell.
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Complaint by: shailesh on September 28, 2010, 2:49 pm in Credit Cards

I Shailesh Kumar would like to inform the Credit Card Department of ICICI bank that i have been continuously getting the calls for the card bill payment of the card which i am not carrying, neither i have ever requested for the card nor the details of the card provided by the caller are my personal details.Since past one months i am harrased by the threatnings given regarding the card bill payment, few times the representative used the abusive language. The first call i received by Mr. Karan from contact num: 011143351100, secondly Mr. Manish called from the number ********84 on 13/9/10 on my cell no.********34, they threatened that they will lodge court case against me. The details of the card provided to me by the callers are:

Card no. 40********642003
Address: M-41, IIIrd floor Sriniwas puri- New Delhi - 65
DOB: 15 july 1978
Name on card: Sailesh Singh
Issuing date: 15/3/2007

i have no relation with the above details.
Lastly, i'd like again to say that the given details are not my personal details. Therefore, i am requesting the deptt to take the necessary action for the same as soon as possible.

thanking you.

Complainant's Goal: i need proper explanation from ICICI credit card cell regarding this.
Complainant's Target: ICICI Bank Limited
Complaint Location: IndiaUttar PradeshLucknow
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1.
Wed, 29 Sep 2010 - Business Reply from - ICICI Bank Care (ICICI Bank Limited)

Dear Shailesh,

We regret the inconvenience caused. We have noted your contact number and we'll get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.