IRCTC Indian Railways - IRCTC site displaying incorrect information and booking incorrect tickets
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Complaint by: Prerna on November 24, 2011, 3:35 pm in Indian Railways

I have booked tickets for two trains (from RNC to TATA and TATA to CPH) for the trains 18616 and 18477 respectively. But to my surprise none of the trains go to TATA and I had to get down @ Muri jn around 11 in the night. I dont have any relatives living over dat place and to get down at a new place for 2 ladies is very unsafe. Because of this big blunder on the irctc site...I had to face so many issues.

Also, when I tried canceling the tickets for 18477, the railway people cut 60 rupees for the confirmed ticket. But since the train doesnot go to TATA, my whole money shud be refunded for both the trains.

This is really annoying and irritating, if the train routes have been changed ...ppl shud get notified. Moreover, these trains are not going to TATA for more than 6 months and I booked tickets a month back.

The PNR numbers for both the tickets are : 630-2919140 and 620-2918755

Complainant's Goal: Money refund
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaTATANAGAR
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Thu, 24 Nov 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on November 24, 2011, 3:35 pm