On 23rd Dec 2010(23/12/2010) I tried to book 3 tickets from Guntur to Hyderabad using IRCTC site. But the transaction failed while processing payment.
The following are the details of the failed transaction
FAILED PAYMENT REFUND STATUS
1 02******** Settlement Requested Not Booked Rs 676 axisvbvpg
Ticket History
Pnr Number: 0
Transaction ID: 02********
Train No: 17255
Train Name: NS HYDRABAD EXP
From Station: (GNT)
To Station: (SC)
Date Of Journey: 25-Dec-2010
Class: SL Boarding: (GNT)
Resv Upto: (SC) Date Of Booking: 23-Dec-2010 Total Fare: Rs 676.00
Refund Details
Payment Not Received From Bank
Though the ticket is not booked and the Refund Details are showing "Payment Not Received from Bank" amount is deducted from my axis bank account. When will I get my refund.
Whom should I complain about this. Do I need to send any mails to IRCTC regarding this?
Please help to get back my Rs. 676.
Thanks
Udaya jyothi Velaga
velagajyothi7@gmail.com
FAILED PAYMENT REFUND STATUS
Settlement Requested Not Booked Rs 567 ICICI - Net banking
Ticket History
Pnr Number: 0
Transaction ID: 0315134711
Train No: 16721
Train Name: ANANTAPURI EXP
From Station: (MDU)
To Station: (TBM)
Date Of Journey: 17-APR-2011
Class: 3 AC Boarding: (MDU)
Resv Upto: (TBM) Date Of Booking: 01-MAR-2011 Total Fare: Rs 567.00
Refund Details
Payment Not Received From Bank
Though the ticket is not booked and the Refund Details are showing "Payment Not Received from Bank" amount is deducted from my axis bank account. When will I get my refund.
Whom should I complain about this. Do I need to send any mails to IRCTC regarding this?
Please help to get back my Rs. 567
Thanks
aarthy
An email communication has been sent to IRCTC Indian Railways on December 23, 2010, 11:33 am
FAILED PAYMENT REFUND STATUS
Though the ticket is not booked and the Refund Details are showing "Payment Not Received from Bank" amount is deducted from my SBI bank account. When will I get my refund.
Whom should I complain about this. Do I need to send any mails to IRCTC regarding this?