IRCTC Indian Railways - IRCTC refund not processed for 3 months
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Complaint by: Kunal on March 6, 2013, 12:04 am in Indian Railways

Dear Sir,

We have made 3 bookings (3 tickets each) through IRCTC's website. All the three trains were late by more than 3 hours and I applied for TDR within stipulated time frame. TDR has been approved for all the bookings, however, approved amount is only 50% of the travel ticket, while it should be 100% since the train was late for more than 3 hours.

Request you to look into the matter and act accordingly. It has already been more than 3 months now and I have sent multiple mails to the customer care.

PNR Number1: 2********5; EKT2012122506518459; TDR Filing Date: 25-Dec-2012
PNR Number1: 2504615850; EKT2012122206493550; TDR Filing Date: 22-Dec-2012
PNR Number1: 2********7; EKT2012122206493589; TDR Filing Date: 22-Dec-2012

Thanks,
Kunal
+91 783 800 2899

Complainant's Goal: Get the refund processed as soon as possible
Complainant's Target: IRCTC Indian Railways
Complaint Location: India › Haryana › Gurgaon
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