IRCTC Indian Railways - irctc refund not obtained
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Complaint by: swaroop on November 21, 2012, 2:48 pm in Indian Railways
I recently had a failed transaction while booking my ticket with IRCTC using AXIS bank debit card on 09 /11/2012
The failed transaction page shows the status as money REFUNDED but my axis bank account does not reflect the same.
My transaction id is : 05********
Refund Details:
Cancelled Date: 09-NOV-2012 Refund Amount: Rs 288 Refund Status: Refunded
Receipt Number: 2006802066 Refund Date:13-NOV-2012
Can someone guide me as to whether I should approach IRCTC or AXIS bank for pursuing the matter further.
Complainant's Goal: to obtain refund money
Complainant's Target: IRCTC Indian Railways
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