Tata DOCOMO - internet not working
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Complaint by: shyam on December 7, 2013, 10:35 pm in Internet Related

I have recharged with 95 INR amount on 5-12-2013 of 2G internet plan but not yet facility started, still waiting for the plan. I have tried by calling your customer care but they are also not recived call from last 3 days.
This seems that your customer care service is very Poor.
Kindly look into this and do the needful as i am not enjoying this plan. If you are unable to start this plan tomorrow then return back this amount as a talk time. If you also respond late then i will complaint in consumer court Beacause apart from this talk time of amount 250 INR is also pending. I'm very much tired calling your customer care.
since i'm in Total loss of amont 345 INR which is sufficient for 1 month mobile bill.

please do the needful ASAP.

Complainant's Goal: Start my internet plan of 95 INR, talk time of 250 INR ASAP.
Complainant's Target: Tata DOCOMO
Complaint Location: India › Maharashtra › Pune
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Recent Comments
6.
Wed, 01 Jan 2014  Ms Anita

bill details

5.
Fri, 27 Dec 2013  Saket singh

U r right i m also trying to connect to custumer care but they r not receiving call i m sick of unwanted balance deduction and net poor internet facilities

4.
Fri, 27 Dec 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Ms.Anita,

We tried to speak to you personally on your alternate number to understand your concerns regarding billing however, we were unable to contact you, since your call was not answered.

We would like to inform you that you have been charged correctly. Hence, we request you to kindly clear the same.

You can also email us at Listen@tatadocomo.com.

Thanks and Regards,
Customer care,
Tata Docomo.

3.
Wed, 18 Dec 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Ms.Anita,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

2.
Tue, 17 Dec 2013  prince sharma

dear sir ..my name is Anita ..sir my mobile no .********00 postpaid..ke no. per wrong charge lga hai or my bill amount is 2304 rs hai, bill bhi post nhi hua.& meri sim bina kisi info ke disconnect ker di gayi hai . .islia mane apna bill pay nhi kiya hai.
ply waver my bill amount ,& ply acti. my no ,,,

1.
Mon, 09 Dec 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.