Reference below attached ongoing communication, no reply till date even after reminder.

Kindly help

Tarunjeet Pasricha


From: Tarunjeet Pasricha View Contact
To: customercare@honda2wheelersindia.com
Cc: mah.sharma@hotmail.com

REMINDER

Correction:: date of purchase: March 2010

No reply till date


----- Forwarded Message ----
From: Tarunjeet Pasricha
To: customercare@honda2wheelersindia.com
Cc: mah.sharma@hotmail.com
Sent: Wed, October 20, 2010 7:01:17 PM
Subject: Fw: Your query


Dear Sir/Madam,

Refering my below mail and your query, i would like to update that on verbal clarifications of the details of problem faced by me in vehicle, i have got the vehicle inspected at Race Honda(PATPARGANJ) as conveyed telephonocally by u, but the job done by them is not upto the mark as till now i am facing the same problem which i had been facing since purchase.

Details of the problem:

Scooter is always leaning towards right side....it seems as if handle is not balanced or something else.
I am unable to drive my vehicle at speed as it gives a feeling of insecurity of slipping.

you are requested to please take up this matter at company level and get my vehicle inspected by some skilled mechanic and certify it as OK.

your urgent attention is needed as i am following up this complaint from quite a long time and had visited many authorized service stations.

Regards

Mahender Sharma
Vehicle regn no: DL13SH 0184
Date of purchase: 25th Mar 2009
Ph: ********64
email: mah.sharma@hotmail.com



----- Forwarded Message ----
From: mahendera sharma
To: tarunjeet pashcricha
Sent: Tue, October 19, 2010 12:05:03 PM
Subject: FW: Your query




--------------------------------------------------------------------------------
To: mah.sharma@hotmail.com
Subject: Your query
From: customercare@honda2wheelersindia.com
Date: Fri, 13 Aug 2010 09:15:34 +0530


Dear Mr.Sharma


We thank you for visiting our website & sharing your concerns.

We would appreciate if you can share with us the specific details as under to enable us look into the matter.


Details of inconvenience faced by you.

Thanking you & assuring our best attention always.


Ranjeet Kumar
Customer Relations
Tel: 0124-2291000, 98718 90834, 1800 11 3434 (Toll free for BSNL / MTNL)
Fax: 0124- 2290891
E-mail: customercare@honda2wheelersindia.com









Contact us Enquiry Form
Name: mahendra mohan sharma
Email ID: mah.sharma@hotmail.com
Mobile No: ********64
State: Delhi
City: Delhi
Telephone: 20449208
Comments i purchased honda aviator in march 2010. From the date of purchase i have facing problem in handle. after two service one by Race honda delhi & second by Swaroop honda.But after two services my problem remains same.Now i m thinking that what is the use of vechile serviced by authorised service station if problem could not resolved by them.So i want my problem to be solved. Waiting for your response.