I went to this lady for hair straightening. The first time I asked her to use Matrix (Rs. 4000), but the product didnot suit my hair, Therefore there was no result.

The second time she suggessted L\'oreal and promised me a better shine and better looking hair. She asked me to pay an extra (Rs. 2500), I agreed and took her service. But this time my hair became frizzier and I couldn\'t even leave it open cause of the denseness.

This lady refused to reimburse me and also took no onus of the service she provided. I paid altogether Rs 6,500 for below standard service and poor customer handling standards by the parlour.

When I went to visit her, I was agitated and explained that somethign needs to be done. To that she says Rs. 6500 is not too much and that she hasn\'t charged for the extra service (God knows what) that she provided.