TATA Indicom - i m not satisfied with TATA PHOTAN +. I was been cheated by TATA PHOTAN+
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Complaint by: RK RAI on September 27, 2010, 9:15 pm in Telecommunications

Sir,

I had taken TATA PHOTAN+ post paid connection on 21 Aug 10 (Rs 500/- month data plan). I was been told that I can use free 2GB data download for next 04 months (starting from 21 Aug 10 as per my scheme with HCL Laptop), but after Aug 10 billing cycle I was been told to pay Rs 861/- as my bill for the month of Aug 10. They were giving Rs 100/month discount for next 12 months and Rs 50/- discount for the first month also. Along with this I was also told that I have to pay only 1/3 of my rent for the month of Aug 10 as I took connection on 21 Aug 10. I made a complain to TATA PHOTAN but they did not response for my first complain. I again called and spoken to them. No result found, again i made my 2nd complain then they called me and discussed the issue. So, this is a fraud with the customers.

Complainant's Goal: compensation
Complainant's Target: TATA Indicom
Complaint Location: IndiaBiharPatna
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2.
Tue, 28 Sep 2010 - Business Reply from - Customercare (TATA Indicom)

Dear Customer

Greetings from Tata Indicom! We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your connection details or your alternate contact number to get in touch with you.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

1.
Mon, 27 Sep 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to TATA Indicom on September 27, 2010, 9:15 pm