IRCTC Indian Railways - I have not been allowed a resonable refund against cancellation
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Complaint by: rpsingh on January 29, 2010, 10:13 am in Indian Railways
This pertains to two adults tickets booked under tatkal kota from Lucknow to Aligarh Junction by 2003 Swarn Shatabdi Express of 22-01-2010 vide PNR no 2402502689, transaction ID 01********.
The said train had already been notified as cancelled, so I decided to cancel my ticket and did so in the morning of 22nd at 08:47 Hrs.
I understand that in the event of train being cancelled, I am entitled for the full refund to my account, while in this case the refund due is shown as nil.
Complainant's Goal: Full refund against the cancelled ticket
Complainant's Target: IRCTC Indian Railways
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An email communication has been sent to IRCTC Indian Railways on January 29, 2010, 10:13 am