I ordered transcription services from this company after communicating on details over the course of several days. The work was to transcribe an old photocopied document into Microsoft Word.

The agreement was made, I made a $100 deposit for retention, and I mailed them the document.

The document was delivered to them, I received one correspondence and then they stopped responding to my requests for updates.

I would like to have my document returned to me, and I would like to have all of my money refunded. The document is a treasured family history.