Gothi Sons Enterprises - i am not satisfied with your product
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Complaint by: R. GajapathiRao on June 5, 2009, 10:20 pm in Consumer Electronics
It is very sad to give this compaint on the product electron rice cooker. it was purchaed from gothi sons visakhapatnam on 4.12.08. on the next day we took the product with a complaint that the rice was not cooked. the bottom of the container gets more heat and rice is burnt. almost 4-5 times the product was returned to them. still no action is taken by them. every time they return the same product but never works still rice gets spoiled. the name of rice cooker appears false. a new piece may be given to the customer than returning the same after 1 to 2 months.
Complainant's Goal: the product electron rice cooker was not used for a day. always giving trouble.
Complainant's Target: Gothi Sons Enterprises
Recent Comments
1.
Sun, 07 Jun 2009 Message from iComplaints.in Helpdesk
An email communication has been sent to Gothi Sons Enterprises on June 7, 2009, 4:53 pm
Dear Sir,
We have received your complaint and gone through the same. We would like to inform you that the service and replacement part is taken by only service centre of the company only, as you are aware that we are only middlemen between company and customer i.e dealers only we donot have powers to replace or service the product in guarantee period. We request you to kinldy aproach local serve centre so that your complaint will be addressed.
thanking you
Gothisons Enterprises Private Limited
ashok gothi
Director.