samsung s5233s mobile - I am not satisfied with your product and service

Complaint by kamlesh sen on November 18, 2011, 3:14 pm in Mobile and Cell Phones

dear sir/madam...
sir/ madam mene 30/09//2011 ko PRAKASH ELECTRONICS ADDRESS 180,JAIL ROAD, INDORE-452007. SE SAMSUNG 5233 STAR NXT mobile imei no 357202_03_9263158 lia tha jisme starting se internet or home screen pr di gai koi b application like facebook, twitter, bebo etc nahi chal rha tha... mene jb shopkeeeper ko btaya tha to usne mujhe 2 days bd aane ko kha tb tk mob ko 4 day complete ho gaye the and again jab me shopkeeper se ja kar mila to usne muje service center jane ka kaha tab me uske baad sapna-sangita samsung sevice center gaya, unhone mujse kaha ke softwear i problem hai 2 din baad aana and again me jab 2 dino ke baad gaya to unhone muje kaha ki is version ka Software humare pass nahi hai to aap yaswant plaza me contect karo,
uske bad mene jab yashwant plaza service center per contect kiya unhone mob. 2 dino ke baad dene ka kaha per after 2 days bi problem solve nahi hui. again & again wo muje ye bol ke taal rahe hai ki 15 se 20 din me hoga or me kai bar Area Maneger se baat kar chuka hu or wo bhi koi propper response nahi de rahe hai or bolter hai service senter per meri baat karwa dena. and me kai bar samsung custoemr care me Seniour Person Mr. saroj se baat kar chuka hu or bhi muje servcie senter jane ka bolte hai. and me in sab baato se bahot jiyada pareshan o chuka hu servcie center ke chaker lagate lagate meri JOB per ban aai hai. so i Req. to You Plz help me.

Thanx
KAMLESH SEN
9827356966

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Complainant's Goal: change my mobile phone

Complainant's Target: samsung s5233s mobile

Complaint Location: India › Madhya Pradesh › Indore

Complaint URL: http://www.icomplaints.in/i-am-not-satisfied-with-your-product-and-4c6e1-010074.html

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Fri, 18 Nov 2011 - Business Reply from - Samsung care (samsung s5233s mobile)

Dear Mr. Sen,

Thank you for becoming a patron of Samsung product and writing to us .

We sincerely regret the inconvenience caused to you. With reference to your Complaint we have forwarded your concern to our department.Very soon our service specialist would get in touch with you

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.kr@partner.samsung.com

1.

Fri, 18 Nov 2011 Message from iComplaints.in Helpdesk

An email communication has been sent to samsung s5233s mobile on November 18, 2011, 3:14 pm

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