I have Maruti ZEN LXI .Car has started giving major Starting Problem in last 1 Year . 4-5 TIMES this was checked and verified at Maruti Service Centre ,Ghorabanda ,Telco.Jamshedpur but till now the problems have not been sorted out . I have already incurred expenses Rs6000/= + on this issue and even then Service centre could not diagnose the real problem.Finally , this has been handed over at PEBCO MOTORS LTD on 06/08/2010 with JC NO. :
JC10003764 Daed :06/08/2010 .This is still under observation .
I purchased MARUTI BRAND with a view to get full service support after purchase .But I feel desperate now as even bearing expenses of Rs6000/- the Car Starting Problem has not been sorted out .
I need to draw attention the concerned service higher mgmt team to intervene so that the problem can be addressed by Maruti keeping customer problems in mind .
Regds,
Ramesh Kumar Das
Assistant Divisional Manager
(Supply Chain Management)
Telco Construction Equipment Company Limited
e-mail:Ramesh.Das@telcon.co.in
Tel No P & T : 0657 6691460 / 6512949
Mobile :+********9070
An email communication has been sent to Maruti Suzuki India Limited on August 7, 2010, 5:55 pm