IRCTC Indian Railways - i am not satisfied with the online booking of indian railways on irctc.
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Complaint by: bhawesh on July 4, 2010, 8:18 am in Indian Railways

Hi,

I would like to draw the authority attention on the online transaction for Tatkal tickets that never happens. The server remains down from 8.00 AM IST to 8.05 AM IST due to some internet fraudalent wherein the tickets are not available.
Therefore, it is requested kindly to look into the matter and resolve the same.

Complainant's Goal: online transaction to be smooth
Complainant's Target: IRCTC Indian Railways
Complaint Location: India › Maharashtra › Mumbai
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Recent Comments
2.
Mon, 05 Jul 2010 - Business Reply from - Rekha Yadav (IRCTC Indian Railways)

Dear Customer,

Thanks for taking interest in online Reservation System.This is programmed activity and no manual intervention is possible for blocking Tatkal booking. There is heavy rush for opening day booking and Tatkal booking on thousands of face to face counters, & Internet Users so queues are built in Railway's Computer System and some users are facing trouble between 8-0 to 8-15AM due to heavy rush. Soliciting your patronage.

Thanks & Regards,
Rekha Yadav
care@irctc.co.in
www.irctc.co.in
011-23340000

1.
Sun, 04 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on July 4, 2010, 8:18 am