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DISH TV - I AM NOT SATISFIED WITH DISH TV SERVICES

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Complaint by: NR PANDEY on July 27, 2010, 6:16 pm in Satellite and Cable TV

I BOOKED AN HOME DELIVERY CONNECTION FROM DISH TV ON 20 JUL 10 FOR RS 1590. AS PER THEM IT WAS SUPPOSED TO BE DELIVERED TO ME WITHIN 05 WORKING DAYS. HOWEVER, NO RESPONSE HAS BEEN RECEIVED FROM DISH TV. ON CONTACTING THEM THEY TRIED TO TAKE EXCUSE OF THE REMOTNESS OF LOCATION IN ARUNANCHAL PRADESH BUT THERE ARE THREE DEALERS IN THE VICINITY AS DISPLAYED IN THEIR WEB SITE AT TAWANG. THE CUSTOMER SERVICE WAS ONLY GOOD AT MAKING EXCUSES. I APPLIED FOR REFUND ALONG WITH COMPENASATION BUT NO REPLY HAS BEEN RECEIVED. ACTUALLY ALL SUCH PROMISES OF DELIVERY SHOULD BE LINKED WITH COMPENSATION FOR EACH DAYS DELAY, THAT WILL ACTUALLY SPELL OUT THE EFFICIENCY OF SERVICE. I AM DISAPPOINTED AND ADVISE ALL OTHERS ALSO NOT TO SUBSCRIBE TO DISH TV OR BE EXTREMELY CAREFUL.
MY TOKEN NO OF BOOKING IS 17022 AND ONE OF THE COMPLAIN TOKEN NO IS 1822898.
REGARDS
NRPANDEY

Complainant's Goal: REFUND OR AS A COMPENSATION DISH TV SHOULD INSTALL IT FREE WITHIN 24 HOURS.

Complainant's Target: DISH TV

Complaint Location: India › Arunachal Pradesh › Tawang

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2.

Tue, 27 Jul 2010 - Business Reply from - Shivam Kr. Gupta (DISH TV)

Dear Sir,

Thank you for writing to dishtv.

Regret the inconvenience caused and apologise for the problem faced by you.

We have forwarded your request to the concerned department and assure you of a prompt response.

We value your association and assure you of our commitment to serve you with a smile. .

Regards,
Shivam Kr. Gupta
Customer service
DISHTV

1.

Tue, 27 Jul 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to DISH TV on July 27, 2010, 6:16 pm

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