Hi
This is in regard to the problems I am facing with my new bike CB UNICORN purchased on May 28, 2010 AND VERY VERY POOR RESPONSE FROM REGIONAL OFFICE AND HEAD OFFICE HARYANA THEY HAVE NOT RESPONDED MY EMAILS THOUGH I HAVE SENT 10 EMAILS AND ALSO REGISTERED POST TO REGIONAL OFFICE AND HEAD OFFICE.
On May 29, 2010
I have not seen such a very poor service in any organization till date where the officials are least bothered to reply to customer.
Now, I also decided to return the bike for which Honda should return my money which I invested to purchase the bike and also return the extended warranty price also which no where stands with Honda.
Do customers need to escalate to Higher officials to get repair the bike properly and Showroom mechanics blindly wash and give the bikes to customers?
I have decided to return CB unicorn bike to Honda office for which they should return the money and I have decided this based on poor service of Honda which no customer in the world accept.
No one till date from Honda company has contacted me though I have sent registered posts to Bangalore office and as well to Haryana head office and also more tha 10 emails.
Fahad Ahmed Khan,
fahadmca@rediffmail.com
An email communication has been sent to Honda Two Wheelers on April 1, 2011, 1:16 am
i had brought a NEW HONDA ACTIVA DELUXE from jaybee honda guwahati 4th April2011. On 2/05/11I had met with accident on my NEW HONDA ACTIVA DELUXE was badly damaged. I had given it for repairing JAYBEE HONDA Sundarpur Guwahati-5 but even after a month after giving the NEW HONDA ACTIVA DELUXE for repairing whenever i contact them to ask the status of my NEW HONDA ACTIVA DELUXE the only response i get is that the spare parts have not arrived and so repairs have not been possible