Sir,

I myself Nivas Reddy have taken a post paid fancy number by paying the extra money in the docomo outlet in vizag. After a duration of 4 months i migrated to pre-paid by submitting the proofs again. But after 1 month all by services are barred with no intimation. On contacting the customer care i was asked to re submit the proofs. So i did and waited for the activation. But it was not activated and on contacting the customer care i was asked to submit again. The same thing happened nearly 4 times. The officers in docomo outlet are not at all behaving in a responsible manner. They are completely neglecting the customers and are not at all giving due importance to the customers who are the main source of the companies.

THEY ARE NOT HANDLING ANY TYPE OF ISSUES REGARDING PRE-PAID CUSTOMERS. THEY ARE LEAST BOTHERED ABOUT THE CUSTOMERS.

After deactivating my services, they listed the number as a new number. But it's not one month my services were de-activated and they asked me to pay 1100/- if i want that particular number.

Thus i am highly dissatisfied with the service and i want to lodge a complaint.


regards
Nivas Reddy
t.nivasreddy@gmail.com