HIGHLAND HOLIDAYS PVT LTD - HIGHLAND HOLIDAYS PVT LTD_FRAUD

We had gone to GOA for a vacation and there we met a person from Highland Holiday Homes Pvt. Ltd. at Candolim beach stating that we had won a gift voucher and would have to attend their company presentation to avail it. On visiting them, they presented their membership scheme for a holiday timeshare system with lot of other benefits. We found the membership scheme quite beneficial based on their infomation and opted for a 14days (7 days + 7days bonus) per year membership, costing Rs. 11, 000/- ( Rs. Eleven Thousand Only). We later came to know that all the information provided was false and the company had cheated us into buying the membershup. The following false information was given in the presentation.

1) We had purchased the membership on a 12 months EMI plan, using Kotak Bankcredit card. The sales person claimed that the company has a tie-up with the bank and the payment would be converted EMIs, and the interest, service charges and service tax would be borne by Highland Holiday Homes. On enquiring with Kotak, we were informed that there is no such scheme available and they have no tie up with Highland Holiday Homes.

2) The sales managers present on the day of the booking, Mr. Bax, told us that they have tie up with the Eskay resorts in borivali and many other clubs,where we will get the free membershio. But further when we inquired we came to know that there is no tie ups with any of the clubs.

3) We were promised the following discounts on travel arrangement, throughout the term of the membership:
a. 20% discount on rail/air bookings
b. 50% on car bookings for sightseeing
c. 20% discount on all meals at the resort booked by HHH at any location
We were shocked to learn later that all these discounts are not part of the membership, and this was just a story cooked up by the sales person, so as to sell the product.

4) The available international resorts shown during the presentation were from the daelive and RCI brochures. On checking the daelive.com site, we found that many of the resorts shown in the booklet were not present on the site, and the company does not have a tie-up with RCI.

5) We were told that we can rent out 60% of our days for Rs1000/- per day. So accordingly for our package we can rent out 7 days. But when we call at their office and requested them for rent out,they told us to bring the customer for rent out.