Laptop note book-HP Pavilion dv6-1337TX
Redemption code-89ODD56UQU
Redemption Office Address: HP Redemption Cell, 208, 2nd Floor, Harsh Bhawan, 64-65, Nehru Place, Delhi-19
Dear Sir,
I had purchased above mentioned laptop on dated 31-1-2010. I registered on line for my gift. A D/D of Rs.9000 towards handling charges, etc along with other documents was sent to the above mentioned address. My gift was to be received by 7th March, 2010 that is within 8 weeks from the date of receipt of claim at their office which was received by them at 6-2-2010 but even till date i have not received my free gift of Videocon Wall-Mountable LCD TV. I called them a lot of times but after transfering call to customer care the call immediately gets disconnected. My friend also visited their office in New Delhi but most of the times no one is available in office. The security person says just one thing that staff will come after lunch. Even if someone is present they say that concerned person is not available. I don\'t know what to do. Please help me out to get my gift.
Regards,
Arpit Arora
you should send it as soon as possible this shoiuld not be done,you r breaking one of ur customer trust.
I support this complaint.
Grow up guys(HP). Learn to take responsibility. That means don't say anything if it cannot be done. Even I Didn't receive my blue tooth head set when I purchased my laptop in 2006, I sent a Draft of 200/-. This is ridiculous.
I support this complaint.
I support this complaint.
An email communication has been sent to Hewlett Packard on April 29, 2010, 12:35 pm