I have approached several banks in order to avail home loan for purchase of a flat which is under construction. I found a couple of nationalised banks offering less rate of interest as compared to the private banks. However, since the documentation & the processing time were more with nationalised banks, I had to go with HDFC. I requested HDFC for fixing interest rate for the first two years, like other banks have done, but it was denied then. My loan was sanctioned and partly disbursed in the 2nd week of November 2009. And now during the 1st week of December 2009, HDFC has announced that for new loans the rate of interest would be fixed until Mar 2012. I have approached HDFC again and requested to pass this benifit on to me, but they said it would not apply to existing customers and it was only for new loans disbursed since Dec 2009. I wish to highlight that whenever there is a upward rate revision, it gets passed on to all the customers, but if it is a downward one, it would apply only to new and not to existing customers. I don\'t see any justification here. Can some regulatory authority look into it and make necessary amendments to the Home Loan policy so as to make the interest rate uniform for all the customers?
I support this complaint. This is how now a days all the housing finance companies are cheating the existing customers. I do no understand why our government or RBI is allowing these banks to cheat the people. I too got cheated by HDFC last year and still with HDFC as there is a 2% penalty charges we we want to switch the loan to another bank. I'm looking forward that either RBI or Govt would direct the banks not to impose any pre-closure charges, so that customers can switch the banks if they do not pass the benefits to the old customers.
An email communication has been sent to HDFC Bank Limited on January 23, 2010, 10:51 pm
I support this complaint.
I request the complainant to take up the matter with Reserve Bank of India who has an ombudsman to look after these unfair practices.
I asked (in written) last month end for duplicate copies of my home loan documents which are missed from my house transfer. But I do not received till today. I contact directly and over phone many times with NAGERCOIL office. My Details: Name-C.Babbu, Home Loan Number-311104005 Thank You