Hi Team,

Some one used my credit card (hacked) and did a transaction on 23rd Jan 2013 in secure mode.
Bank sent me SMS on 24th saying transaction happened on 24th.
I lodged complaint with Bank, Bank is saying i need to pay.
I registered an FIR but bank till now didnt send any details to Police people.
There are not able to provide the IP address.
when the transaction happened on 23rd why was i informed on 24th?

Bank is reluctant to answer these questions and without all these answers. Bank is putting interest on the fraud amount.
Wihout closing the issue how can the bank put interest?
Is this the kind of security bank is providing?
When foreign transaction happened there is no confirmation from me. After the transaction is done bank informed me very late. then i cancelled the Card.

can you please help me in this case. why sohuld i pay for fraud transaction. Bank is very late in resposnign to my queries.
Iam attaching the mobile sms aler which came on 24th.
Bank statement says transaction happened on 23rd.