I want to file a complaint against timtara.com regarding their fraud. I have ordered a mobile online at http://www.timtara.com/ by paying amount Rs. 15400/- through my SBI Debitcard through Payu.in payment gateway.
Transaction Id : 10119782
The Order # 10270606
Order Status: Refunded
Order Date: 12-06-2012 @ 2:48 PM
Order Recipient: Ankur Singh
Order Total: Rs. 15,400 INR
Product Name: Sony xperia Sola

But even after 14 days the order was not delivered so i cancelled the order on 26th july and i received a mail from an Email id raja@timtara.com that the amount will refunded with in 4-5 working days. But the amount is still not credited to my account and refund is still pending and today is 10th of july. I have contacted the customer care the executive replied that amount has been refund and when i asked her for the transaction ID of transfer she said senior management will be view the issue and i also mail on Raja@timtara.com regarding this issue but did not get any reply from both side.
I even try to contact their payment gateway partner payu.in regarding this issue they are also not helping out. Timtara.com have committed many frauds in past also there several people who are been cheated by them on regular bases.