HDFC Bank Limited - FRAUD
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Complaint by: mangal.s.rawat on February 11, 2010, 5:04 pm in Banking and Finance

Dear Sir,

This is to inform you that I am Mangal Singh Rawat S/o Shri. Dilip Singh Rawat R/o House no. 578/1, Dayanand Colony, Opp. Fire Station, Gurgaon, Haryana working in Sangar Overseas, Plot no. 304, Udyog Vihar Phase IV, Gurgaon, Haryana. This letter is written to you to take action on Mr. Sumit Chaudhary, Mr. Ankus Gupta and Mr. Ajay. Here I mentioned below inquiry for your ready ref. and necessary action.

First, Mr. Sumit Chaudhary called me on my cell phone no. ********33 regarding Personal Loan from Barclays Finance Ltd., of Rs. 100000.00 in January Second Week from cell no.********59, I say him ok what documents you need for Personal Loan, he said that he need documents and blank cheque w/o signature for security purpose, I say it’s ok you can send some one to collect the documents and blank cheque w/o any signatures, then he send Mr. Ajay in to my office Sangar Overseas, Plot no. 304, Udyog Vihar Phase IV, Gurgaon, Haryana to collect the Voter Id Card copy, Pan Card copy, copy of Rent Agreement, copy of Bank Statement, two Photograph and four Blank cheque. I given all the documents plus blank cheque w/o signature to him and call back to Mr. Sumit Chaudhary and said him that I am surrender all documents with blank cheque w/o any signature to your docs boy Mr. Ajay as he asked me, Mr. Sumit Chaudhary said me that your Loan application file will process on few days meanwhile you can some transaction in your salary a/c no. 02********6139, I replied this is for what purpose, he said if your bank transaction is good then Loan Amount will be increased and good for Loan approval, I said ok.

Second, Few days after I am received my salary from my company and given to Mr. Vishal Sabharwal my friend and office colleague I told him that please deposit Rs. 12000.00 in you’re a/c and same transfer to my a/c so my a/c statement is looking good. Mr. Vishal transfer Rs. 12000.00 in my a/c. then I call to Mr. Sumit Chaudhary and said him now my a/c have more than Rs. 12000.00 he said me that you can forward us mini statement by mail on my email id schaudhary83@rediffmail.com, I am asked him that why he using his personal id he told me that his office server is not working properly so you can send us your bank statement on my personal ID then I am sending him my a/c statement his mail id schaudhary83@rediffmail.com from my personal email id. mangal.s.rawat@gmail.com dtd. 1st Feb 2010 at 1:05 pm.

Third, After two days I am told him that what is going with my personal loan he said that your file is under processing and he also told me that he applied of Rs. 1200000.00 is sanctioning with out any verification meanwhile you can send us few more cheques, I told him why are you need cheques, he replied that these cheque are only for EMI and security basis and remain given back to you after Loan. I told him how many cheques you need, he said three cheques without any signature and one cheque issued to be Barclay Finance Ltd. of Rs. 1.00, I said ok you can send some one to collect the cheques then he said ok I send my docs boy tomorrow morning. He sends Mr. Ajay in to my office dtd. 03/02/2010 for collect above cheques. Same day I told Mr. Sumit Chaudhary now all documents have given to you, please process my Personal Loan. He said you don’t worry I am sending mail to my Head Dept. for approval of Personal Loan with out any verification, I asked when they are replied he said if he reply today then we will call you for Loan Interview tomorrow, if Head Dept. does not approve Personal Loan w/o any verification then by tomorrow verification processor are run. I asked him ok. Next day when I want to call him to his mobile no. ********59 it’s switched off, then I call him dtd. 05/02/2010 in evening and asked him status of my personal Loan he said your Banking Verification is done and now your office and resident verification are process and same will be done few one to two days, I am said him why your cell phone is switched off, he asked I am going out of station for my personal work that’s why my cell phone is witched off, he said me that you don’t worry about your personal Loan. I said ok.

Fourth, Next day i.e. 06/02/2010 when I came in my office and I checked my email id i.e. mangal.s.rawat@sangaroverseas.com I received insta alerts from my bank i.e. HDFC Bank Ltd. and I am surprised that Rs. 12000/- is debited from my a/c no. 02********6139 I immediately call Mr. Sumit Chaudhary but he can’t receive his cell then I go to my home branch HDFC Bank Ltd., First India Place, Sushant Lok, Gurgaon and say him that please stopped this cheque immediately but Bank people are said me that all the cheques are cleared from our head office C.P, New Delhi and you’re a/c already debited so I can’t help you to stop the payment. I said that how is possible even I not signed any cheque and not issued to any one. Bank peoples are said me that if you need cheque copy you can call HDFC customer care, I call to HDFC customer care but no any help from bank. In the meanwhile I again call to Mr. Sumit Chaudhary and now he picked up his cell phone and I asked him all these things he said that is very big mistake, I go to my head office and lock your complain I say him I go to police for the same he says don’t worry I will call you immediately once complain locked, I tell him I want to meet you regarding this mistake he said me you will come office which is in Barclays Finance Ltd., India Bulls Building, 3rd floor, Barakhamba Road, Connaught Place, New Delhi, you can come and check your file, I said ok I’ll be there you stay with in your office. He said no problem you can meet with any today by 6.300 pm. I am going Barakhamba Road, C P with my office colleague but no any address found as given by Mr. Sumit Chaudhary I try to call him but his cell phone is switched off. I am came back to my office and I saw my bank a/c through net banking, it show Mr. Ankush Gupta is drawer and Rs. 12000/- is going his a/c.

Fifth, I am reached my home branch HDFC Bank Ltd., First India Place, Gurgaon on 8th Feb 2010 because Saturday is half day of Bank and I request to HDFC Bank that please provide us Mr. Ankush Gupta Bank a/c no. & his resident ional address he said it take one two days whenever I received the details I will call you. Then I came back to my office. Next day 9th Feb 2010 I go to my Bank and I asked him I need Mr. Ankush Gupta a/c details and address, Bank peoples are given me few details i.e. Mr. Ankush Gupta A/c no. is 1********433761 Banker Axis Bank and his mailing address is C/o Vipul Facilitey Management, Orcad Square, Sushant Lok, B-Block, Phase-1, Gurgaon. I also asked him to view my cheque which is going cleared from a/c to Mr. Ankush Gupta he said I already requested for the same and take some time meanwhile you go to police and lock your complain. I am come back to my office. I called Mr. Ankush Gupta office telephone no. 0124-4379512-14 and tell him all this things as per his office people he is left from office, I asked him can you please give us his resident address his senior person I don’t who is he, he said me that he can’t give any further details and cut his phone.

Now the whole thing is that Mr. Sumit Chaudhary has cheated to me and takes blank Cheque and fake signed on my Cheque and debits my a/c. I don’t know who Mr. Ankush Gupta is? I repeatedly try to call Mr. Sumit Chaudhary but his mobile no. ********59 is continues switched off.

This can happen any one in future and this is a very big point if he signed in my blank cheque then he also use my voter id card copy, pan card copy, residential address proof etc for issue a new telephone number. So I request you to kindly investigate this matter and take action against Mr. Sumit Chaudhary, Mr. Ankush Gupta and Mr. Ajay.

Here are some few details of Mr. Sumit Chaudhary, Mr. Ankush Gupta and Mr. Ajay.

Mr. Sumit Chaudhary: As he called me his name is Sumit Chaudhary from Barclay Finance Ltd. his mobile no. is ********59 R/o Sailender Kumar House no. G-253, Block C, New Ashok Nagar, New Delhi 110018.

Mr. Ankush Gupta: As per my a/c statement his name is displayed in statement. As per information received from HDFC Bank, First India Place, Sushant Lok, Gurgaon and his Bank Axis Bank Saket New Delhi his a/c no. is 1********433761 and his mailing address is C/o Vipul Facility Management, Orcad Square, Sushant Lok, B-Block, Phase-1, Gurgaon. Telephone which I searched from internet is 0124-4379512-14.

Mr. Ajay: He is a documents collection boy.

Complainant's Goal: I WANT MY MONEY BACK & DOCUMENTS
Complainant's Target: HDFC Bank Limited
Complaint Location: IndiaHaryanaGurgaon
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Recent Comments
3.
Wed, 16 Jun 2010  garima mittal

Hi.........
my atm has lost, and i blocked my card,when i got my new card and what i saw myu balance was 0.. it was quit shocking for me , then i went to the bank and i complaint instead of solving my problem they told me i never debited the amount , i have a request u to take my complain seriously.............

2.
Fri, 12 Feb 2010  Message from iComplaints.in Helpdesk

We have forwarded your complaint to HDFC, Ankush Gupta and Barclays Financial.

But we suggest to file an FIR in nearest police station against all parties including HDFC bank for negligence.

You may also goto consumer court against HDFC bank for negligence, clearing cheque without proper verification etc.

1.
Fri, 12 Feb 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to HDFC Bank Limited on February 12, 2010, 12:23 pm