TATA Indicom - false subscription for welcome tune at tata teleservices
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Complaint by: bipan on July 5, 2010, 1:35 pm in Telecommunications

I am using post paid no of Tata teleservices CDMA with mobile no ********97.This no is in DND list.
On 2nd of July 2010 my cell no got sms that \"you have been subscribed to welcome tunes and the services will be activated in next 5 hours.You have been charged Rs. 30 for 30 days\".I called Tata postpaid customer care and asked for this sms. They told me that you have been subscribed through OBD call(Out bound dialing) but I have not received any OBD call from TATA end and I can not received such calls as my cell no is in dnd list.Later on my complaints they have deactivated my welcome tones though I have not asked them to do this as i want to highlight with consumer court.

So how come they have made me subscriber of this service.I am educated person and working in telcome domain so I know the ground realities of such issue where telecommunication company are making fake subscription for their revenue without considering end user\'s situation.They are be fooling their innocent customer and grasping their hard earned money.

I need justice for this.

Complainant's Goal: Need to rectify the Tata's fake subscription model for VAS services.
Complainant's Target: TATA Indicom
Complaint Location: India › Mohali
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Recent Comments
5.
Sun, 29 May 2011  Sunil Kr.Garg

sir iwant to subscribe the song of 'jara ankh mein bhar lo paani sung by lata ji

4.
Sun, 29 May 2011  Sunil Kr.Garg

sir iwant to subscribe the song of 'jara ankh mein bhar lo paani sung by lata ji

3.
Tue, 06 Jul 2010 - Business Reply from - Customer care (TATA Indicom)

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that we have registered your complaint and the reference number for the same is 226891123, our team will get back to you shortly.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

2.
Mon, 05 Jul 2010 - Business Reply from - Customer care (TATA Indicom)

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

1.
Mon, 05 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to TATA Indicom on July 5, 2010, 1:35 pm