To,

The Chief Commercial Manager,
Central Railway,
New Administrative Building,
D.N.Road,2 nd Floor,
Mumbai,CST,
400001.
Tel :022 22621462

Subject:-Refund of e-ticket

Sir,
I had booked 4 tickets on waiting list wide PNR No.4225721781, Transaction ID No.0302279260 on 29/01/2011 for journey by Train No.16346 - Netravati Express from Kundapura(KUDA) to Lokamanya Tilak Terminus boarding date being 26/04/2011.

After preparation of the reservation chart on 25/04/2011, before departure of the train from originating station,only one ticket was confirmed for the passenger of PQWL 1 and the status of other passengers were still on waiting list .
Since we are traveling as a group of our own family members we could not travel by that train and as per railway rules also we can't enter the reserved compartment without confirmed reservation.

I had tried to cancell the whole ticket but could not do so since as per railway's new net booking rules partialy confirmed tickets can't be cancelled ,only TDR can be filed. "since the chart has been prepared the ticket can't be cancelled".

So I filed a TDR at about 14.00 hrs on 25/04/2011 ( 12 hours Before scheduled boarding time )itself stating the only reason of option available (as passenger not travelled),eventhough the boarding time was 02.00 hrs on 26/04/2011.

I had not received any refund till today & the status of TDR as on today is same as on 15/09/2011.
The TDR status Forwarded reference No. ekt2011042502480596 & the TDR filing date is 15/09/2011.

I had send many mails to irctc.co.in & their reply was that the requst for refund has been forwarded to the railway & you will receive your payment soon.



TDR Filed on 25/04/2011


Transaction Details ,TDR Status as on 15/09/2011 are as per below :-
PNR Number: 4225721781 Ticket Type: eticket Transaction ID: 0302279260
Booked On: 29-1-2011 Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 26/4/2011 Railway Zone: CR Bank: ICICI
Total: Rs 3119.00 Train No: 16346 Ticket Charge: Rs 3099.00
From Station: KUNDAPURA(KUDA) Quota: General To Station: LOKMANYATILAK T(LTT)
IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 A M KRISHNAN 44 Male 0000/ Booked

2 RANJANA M KRISHN 34 Female 0000/ Booked

3 MANSI MOHAN 6 Female 0000/ Booked

4 P C NAIR 67 Male 0000/
Booked


TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: Forwarded To Railway Reference No: ekt2011042502480596
TDR Zone: CR TDR Filing Date: 25-Apr-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00








The whole booking amount with interest for delay in refund may be refunded immediately.

Thaks,

P.Chenthamarakshan Nair,
Flat # A - 203,
CHATURBHUJ CHS, Plot # 61 & 62,
Sector 21,Near Shilp Chowk,
KHARGHAR, (Dist) RAIGAD,
MAHARASHTRA-- 410210
0********83//022 2774 1550
mailto:pc_maninair@yahoo.com
pcnair1943@gmail.com