Dear sir,

I have purchased a BRITE Trimmer from EBAY.IN & My ebay PaisaPay ID-3********91, I have received damaged product, which is not working properly. So I claimed for refund on 2/10/2014 & my claim ID-671849. But till yet I have not received any call from ebay Customer Care. On 7/10/2014 the claim was closed without any information to me. The Ebay Customer care is simply cheating to customers & providing wrong information.

The Ebay denied the claim because I did not provide Proof of "Item not as described". That is impossible to provide proof is the product is not working properly.

I already tried to contract the customer care regarding this matter but nobody received my call even if i provided my contact nos to call me but there was no response from them.

This is the way Ebay is cheating & harassing the customers.

I request you to arrange a call back from ebay & resolve my problem & refund my amount

Pls do the needful & refund my amount.

Looking for your positive response.

Regards
SATYABRAT BARAL
********56
********12