Respected Sir

I have to filed the complaint against Club Max Holding Private Limited with respect to unethical practice adopted by there Company and agent to attract customers by offering false benefits.

On 14th June 2013, I received a call from your agent who informed that he is calling on behalf of “Reliance Life Insurance”. However, the agent informed about various policies with handsome benefits and offered 5 policies worth Rs. 190,000/- to my father on different dates along. It was difficult to believe, but having faith in your company I believed the information to be true and purchased the new policies.
Later I came across to know the fact about the policy the offered benefits were not mentioned in the policy document. Additionally, the Company also collected Rs. 200,000/- under the name of Club Max and told that the same will be returned in the form of bonus amount ranging in between Rs.6,35,000/- to Rs.7,02,000/- on or before 14th November 2013 but the same was not returned.
However, I learnt that I was lured into buying policies by providing fake information by your sales representatives. I am shocked and feel completely cheated and would like to mention that mis-selling of a policy to the customers is illegal and your company/agents can be booked against this offense in the consumer court. I was astonished by this act and had reported the issue to Reliance Life Insurance office and had requested them to act on the same by cancelling all the policies and refunding the amount paid for the same. I had also filed a written complaint with the Reliance Life Insurance on 26th November 2013.

After getting to know about the fact about my policies, I was shocked to know that I had suffered a big loss and the policies had been mis sold to me. By intentionally suppressing the basic features of policy or giving incorrect information, your company has not done justice to a retired person. I request that the matter be examined at your end and necessary action be taken against people responsible for the negligence and that I am duly compensated for the financial loss suffered
The entire episode has left me in a bitter taste and I am extremely disappointed with your pathetic services. I have been facing lot of mental stress, agony and immense loss of time and money due to this incident and even after making several requests to your company officials no positive response has been received by me.

Thus, I would urge you to get back my money which is fraudulently looted by Club Max.

Regards
Vikas Gattani
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